Reviews

Check out what people are saying about NewPort Dry Deck. We are committed to providing the Best Deck Membrane for our customers throughout the Metro Vancouver area.

I can’t say enough about the team at NewPort Dry Deck, you guys and gals have done another outstanding job! I first had NewPort out back in 2020 to do my deck after the old vinyl decking finally packed it in. I contacted Keri again last the fall to discuss an addition that I was making to my original deck. Both Keri and Lovens were amazing with their help and guidance so that I could ensure that they could carry on with the coating from where the original left off. When they came out in mid-April 2024 to do the addition, they did another amazing job. Lovens was out first to prep the job, and noticed a spot or two on my original deck that he felt needed a little touch up, which he took care of without hesitation. Over the next two days Lovens and Laura installed the new decking, and when all was said and done, the tie in was perfect. The deck looks absolutely amazing, and is getting positive comments from all who have seen it. I couldn’t be happier with quality of work and professionalism displayed by the NewPort team. Thanks again to Keri, Lovens, and Laura!

Mike Garbutt, Google 5-Star Review

Great experience and great team and company to know. The clear communications and replies in a reasonable time are one of my top priorities when selecting which company to do any home repair and Newport Dry Deck, Keri and her team, all of them deserve 5 stars. Also, In addition to the excellent communication, the professional and excellent deck repair, the quality of work, the subsequent deck coating with OmegaDeck and the deck surface look after completion , all were amazing. Visiting friends and families were very impressed and requested Newport Dry deck contact info. Thank you again to Keri and her team for the great experience.

Samer, Renovation Find Customer Testimonial

What a great experience! The whole crew was super friendly. I absolutely love my deck. I now have my own personal “beach” in my backyard! Thank you!

Mark and Krista, Renovation Find Customer Testimonial

Keri, I would like to share with you and L an email we got from one of our owners (below). L will know which owner it is. Marsha.

“I want to let the council know how impressed we are with the work ethics of the contractors working on the balconies above us. They are finished for the second day of work and our patio looks better than when they started working on Friday and they are not even totally finished. Congratulations on choosing an excellent contractor!”

Note from Marsha Oliver, Villa Pacific Strata

The crew was efficient and professional in how they performed the work. From start to completion, they gave me “peace of mind” as they did the job per their quote. Would highly recommend them!

Henry Tanaka, 5-Star Review, Renovation Find

So happy with the work and service of this company. From the Quote by Keri to the work done everything was first rate. Our deck was repaired before the new surface was applied and the team did a lot of extras along the way. They delivered everything promised and then some. A year after install we had an issue with 1 of the rails and a piece of glass and they repaired everything promptly and without added cost. They really stand behind their work and are so pleasant to deal with. I would highly recommend them!

caravelalinda C, Google 5-Star Review

Amazing product, love the durability and texture. The team paid close attention to the details and were very easy to work with.

Erik Schwegler, 5-Star Review, Renovation Find

I just had my old worn out vinyl deck surface replaced by Newport Dry Deck. Keri was so responsive throughout the process. We had some rot on part of the deck that they were able to spot repair before putting the surface down. It looks so so so much nicer than vinyl. The weather was not perfect during our installation but they tarped the entire deck and were able to work through the rain. The team that did the install were fast and efficient and very fun!

I would highly recommend them if you are looking for a waterproof solution for your deck. It is superior alternative to vinyl in my opinion and I am thrilled that I found them. I look forward to enjoying our new deck next summer. Thanks Newport!!

Jill P, Google 5-Star Review

We had the Newport Dry Deck crew resurface our deck and I’m very happy with the results!

Keri was in contact on a regular basis with us about the job and let us know exact dates when the job would start and finish.

When the crew arrived they were on time, walked through the job with me, and told me the exact day they would be finished. Three days after the start day when I arrived home the deck was completed and the entire workspace was clean.

They were also kind enough to even blow of the pine needles off the driveway! This is an excellent company with great customer service and I’ve already recommended them to my co-workers and friends. Thanks for the great professional work.

JM, Google 5-Star Review

Our existing deck had a fibreglass coating that was in very poor condition and needed replacing. After getting quotes for 2 or 3 different coating options from different firms, we decided to pursue the Omega Stone option with Newport Dry Deck. We visited the owner’s home to see their existing decks and learn more about the company and the process. We were very impressed and decided to proceed with them. First of all, let me say the work ethic, the attention to detail and the focus on the quality of the crew was OUTSTANDING. I can’t say enough good things about them. I was so impressed. There were several pockets of rot that were not visible until they started the demo of the old deck plus there were a couple of structural issues they uncovered in the process. All were repaired far beyond what I expected. They pay attention to what is in the best interests of the client and the way they would deal with challenges if it were their own home. We loved the team and absolutely love the finished deck. I would not hesitate in recommending them.

Jack, Customer Testimonial

After much research, I hired this company to resurface my 900 sq ft deck, half of which was 50 years old and the other half 30 years. This is a complex deck with a complex history (tar, vinyl, hypalon, and old repairts). The location is very hard on a deck – with large coniferous trees surrounding it and generously providing continuous contaminants to remove.

The company worked with me so that I was able to keep the cost to my budget by doing some of the carpentry and old surface removal/dispposal myself. I was very pleased with the final result, but have waited a year to post a review in order to see how it held up through an annual maintenance cycle. It is excellent – as easy to clean as claimed in the promotional material. There are no signs of any bonding or other issues.

If you plan on keeping your house for the longer term (more than 10-15 years), then this is the product and installer I recommend.

Delta, HomeStars 10/10 Review

Professional services, great family run business.
The finished product is stellar.
I have a concrete deck/patio that needed to be water proofed and sealed right.
This is the product needed.
I’ll give an update after the either rain season.
I’m certain that it will perform as promised.

Jason Mcgarry, Google 5-Star Review

Great service, great product. I love it when professionals show up to do a job, and they are indeed pros.

Robert Vairo, Port Moody, HomeStars 10/10 Review

My wife and I recently ran into a representative of Newport Dry Deck. They remembered us and asked how the work they had done for us eight years ago was holding up. So never too late to put in a good word for a great product.

Until last year when we finally got around to putting a roof over it our back deck was uncovered, north facing and surrounded by multiple trees. It took a good beating every year and aside from a twice yearly power wash and a bit of scrubbing in the odd place it has required no maintenance.

We also have large heavy half wine barrels full of plants and they along with other planters and furniture have been relocated and dragged around the deck all these years. Happy to say there is not a mark or tear on any of the deck surface. This product seems indestructible and has maintained it’s good looks in spite of the wear and tear we have subjected it to.

We would heartily recommend it to anyone looking for this type of deck covering. Not the cheapest option out there but worth everything you pay for!

Don Lennox, Google 5-Star Review

NewPort Dry Deck Inc. completed my deck last week. I was very much impressed with how overall deck was completed. Overall from estimation to completion of the deck was done very well. Estimate was very accurate. They did what they said, they completed two decks + stair in just 5 days.

Project planning and scheduling of the staff was very impressive, staff had excellent work ethics. Everyday when they leave they make sure it is clean and not leaving any mess behind. I had pool in back yard so they took extra care so no construction waste or dust goes in pool.

One thing I like the most is I don’t have to oversight, they do right thing and one can trust that they will provide best possible out come of the project. If you are looking to get your deck done, I highly recommend Newport Dry Deck Inc.

Ulkesh Parikh, Google 5-Star Review

We are extremely happy with our deck that was done for us last month. New port was recommended both by a friend and in an online moms group. When they came for a quote, we were impressed with their knowledge and organization. The works was done quickly and we were really impressed with their employees. I have cancer and they were able to be flexible and were very kind to our family. We highly recommend them!

Ms Dayna Michelle, Google 5-Star Review

Excellent service from start to finish! New Port Dry Deck crew was so good, went beyond our expectations. Our Omega stone deck looks wonderful! We highly recommend New Port Dry Deck.

Helen Camponi, Google 5-Star Review

We had a large hexagon deck resurfacing. The Newport team removed the old fiberglass, did some minor wood repairs under it, jacked up the roof to replace the bottom of the wood support column that had rot.

The team worked quickly and efficiently and amicably to get the job done in two days. I really enjoyed working with them.
The finish is lovely with no seams, and a beautiful surface. Thanks to Keri who organized it and the team that did the work! Well done!

We are now waiting for new aluminum railings to be installed.

Awesome Team And Work, HomeStars 10/10 Review

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